Stage Paid internship in Berlin Front office, Germany


Description de l'offre :

In the hotel, the receptionist is the client's first contact so the first impression must
therefore be positive and professional. It plays a decisive role in the smooth running of
the stay and in the organization with all the other departments of the hotel. An intern in
Front Office will practice all languages and will have a high responsibility, representing
the hotel brand.

After a period of training you will be able to:
Greet and inform guests about the conditions of stay: breakfast hours, additional
services, wi-fi, and special requests
Manage arrivals and departures: check-in / check-out
Update information available to customers (leaflets, catalogs, business cards ...)
Promote the services offered by the hotel (always trying to improve sales and
benefits for the hotel)
Booking: emails, phones and use the software (opera o similar)
Report rates to the Yield Manager
Help the Breakfast area/service on mornings

Company's presentation
The hotel is located in Berlin’s trendy Charlottenburg area and is dedicated to the work
of Andy Warhol. The hotel has more than 100 rooms, including art suites, a factory
restaurant and bar and flexible meeting rooms. This hotel is a perfect place to discover
Berlin and obviously gain a strong professional experience.

Profile required
You are fluent English and German and you are absolutely guest oriented. Passioned by
hospitality and tourism you want to increase your skills with best professionals of the
field. You are available for a 3 to 6 months internship.

Recruitment process
First Skype interview with PIC Management and presentation of vacancies. Confirm the
vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously
chose. 385 euros for a 3 months internship, 15 euros/additional week

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Publié le 16-05-2019
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